Frequently Asked Questions

No minimum for retail orders — you can buy from 1 pair on most products (a few items show a different minimum on the product page). For wholesale or OEM quantities, contact us for volume pricing.

Shipping is free on all US orders. In-stock orders are dispatched from our US warehouses within 1–3 business days and shipped via USPS Ground Advantage or UPS Ground, usually arriving 2–5 business days after dispatch. You will receive a tracking number by email once your order ships.

Online orders can be paid by credit or debit card, Apple Pay, Google Pay or PayPal at checkout. For wholesale and OEM orders we can also arrange bank transfer (T/T).

Unused items in their original unopened packaging can be returned within 30 days of delivery. For hygiene and safety reasons, opened or used gloves cannot be returned. Email sales@chxguard.com for a return authorization (RMA) first — see our Return & Refund Policy for details, including the restocking fee.

Available sizes are shown on each product page. If you are unsure which size to pick, email sales@chxguard.com before ordering and we will help you choose.

New customers get 10% off their first order. Enter WELCOME10 in the discount code box at checkout and click Apply — the discount is shown before you pay. One use per email address.

Certifications depend on the product and are listed on each product page — for example EN 388 and ANSI cut ratings on our cut-resistant gloves, and IEC/EN 60903 and ASTM D120 on Tilsatec Pulse® electrical insulating gloves.

Yes, we offer full OEM and ODM services including custom branding, packaging, specifications, and materials. Visit our OEM/ODM page for details. OEM/ODM orders typically require 30–45 days of production after sample approval.

Yes, we provide free samples for standard products. Custom samples may require a nominal fee which is refundable upon order placement.